The dealer and service network is directly managed by the individual CNH Industrial brands and supported at regional level by Network Development, ensuring consistency across the Company.
CNH Industrial’s specific
dealer development programs ensure that the dealer network complies with the Company’s customer service and quality standards, the main objectives being to provide better support for customers across the dealerships and to build a stronger, more competitive and more successful dealer network.
CNH Industrial designs and runs special
training programs, also available online, for technicians, sales people and after-sales personnel, focusing on developing managerial skills and technical expertise, as well as promoting a corporate identity built on excellence.